Desktop Support/Hardware Technician
DALLAS-75209, TX, US
08/11/2020
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
3 to 5 Year(s)
Job Description
DESKTOP SUPPORT/HARDWARE TECHNICIAN
DALLAS/FORT WORTH AREA
Third Party Applications Not Accepted
POSITION:
ICS is working with a client to bring on an IT Desktop Support/Hardware Technician who will be a central point of contact for all IT-related incidents and service requests! You will be responsible for supporting end users, desktops, phone, email, and remote support for all sites.
The ideal candidate will be someone who takes initiative, has great communication, and can be a team player.
WHAT YOU’LL DO:
Providing support for end-users with desktop, phone, printer, email, mobile devices and remote support
Maintain inventory of supplies and spare parts, OEM licensing management. Research and recommend new and replacement equipment as needed
Perform workstation installations patching and upgrades as needed
Install, maintain, and monitor software applications utilization
Interface with vendors for support services in telephone, computers, and network systems
Analyze and recommend company processes and procedures in search of ways to integrate and innovate technologies to ensure compliance with both internal procedures and external regulatory requirements
Responsible for meeting legal requirements and following internal policies
Assisting with Infrastructure Projects and Project Management
WHAT YOU’LL NEED:
3+ years’ equivalent experience
Experience with Desktop OS’S consisting of Windows 10, 7
Experience managing Active Directory
Experience with network protocols & switching
Experience supporting Microsoft Teams and Office 365
Desktop Support
Information Technology
No Preference
Contract Only
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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8/7/2020
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY
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