Desktop Support Engineer
ATLANTA-30310, GA, US
09/20/2019
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
5 to 7 Year(s)
Job Description
DESKTOP SUPPORT ENGINEER
Atlanta, GA
6+ month contract to hire
Our Atlanta based client is hiring an Desktop Support Engineer for a contract to hire position.
The ideal candidate will have a strong focus around customer service, excel in supporting both hardware and applications and be able to do light travel annually (less than 25% after conversion to a permanent employee).
What You'll Do:
Provide support to approximately 100 employees, both over the phone and deskside
Provide Executive level support to all C-Level employees
Complete project work (managing new and existing hardware shipments, hardware deployments, imaging, etc)
Resolve tickets in a timely manner
Provide an excellent customer experience to all end users
Skills/Experience You'll Need:
5+ years of enterprise IT Desktop Support experience
A+, Network+ and/or HDI certifications
Experience supporting the following:
Windows (XP/7/10) imaging and support
Internet connectivity issues
Password Resets
Desktop deployments/refreshes
Exchange (configuring accounts and migrating profile data)
Printers (add and configure)
PC/Laptop staging and imaging
ServiceDesk Plus or a related ticketing system
Excellent communication skills and a true passion for learning and growing technically
Desktop Support
Information Technology
No Preference
Contract To Hire
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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9/10/2019
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY
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