DevOps Support Specialist
JACKSONVILLE-32210, FL, US
09/07/2018
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
3 to 5 Year(s)
Job Description
MicroStrategy/BI DevOps Support Specialist
Contract 6 months
Location: Jacksonville
Our financial client is looking for an experienced MicroStrategy/BI DevOps Support Specialist working within a DevOps environment.
You can expect to work with Global stakeholders and help to implement best practices within the MicroStrategy space and maintain the production stability.
Using your exceptional client service skills, you’ll be responsible for end to end client support anything from administering access to monitoring system performance to troubleshooting and escalating issues.
The role will sit within the group that brings together specialist support services including workplace, human resources, market operations and technology.
The group’s purpose is to drive operational excellence through business-aligned services with a focus on quality, cost, and risk.
Responsibilities:
Working with business users to gather requirements and provide reporting solutions & enhancements
Providing support for existing reports, functionalities and configurations in Production
Investigating and providing resolution of application errors reported
Performing regression testing of application and/or functional changes
Providing security model maintenance
Preparing documentation of report development and design
Performing administration & performance tuning
Managing change requests and performing the development for the assigned projects
Deploying of application and functional changes between environments
Delivering multiple projects and deadlines in parallel
Providing end user training and providing best practice advice
Engaging in process improvement initiatives
Working with other application teams to resolve issues
Providing support to other financial applications for the Americas region as required
Skill Requirements:
3-5 years of experience in using MicroStrategy Web and MicroStrategy Office
Knowledge of MicroStrategy Administration Tools like Object Manager, Integrity Manager,
Enterprise Manager Console, etc.
Expertise in creating application objects like reports, prompts, filters, metrics etc.
Understanding of Custom Groups & Consolidations.
Working knowledge of Narrowcast and Scheduling of reports/documents
Strong ability in logical and analytical thinking
Positive attitude, learning mindset and attention to detail
Strong interpersonal skills and ability to be a team player
Proven track record of completing tasks, changes, and projects from start to finish
Good listener and communicator
Ideally, you will have:
Experience in banking and financial services industry
Experience supporting MicroStrategy or other BI tools for financial reporting. Basic
understanding of accounting concepts and Finance terminology
Knowledge of writing MicroStrategy command manager scripts.
Knowledge of any databases like Sybase IQ, SQL Server, Oracle, etc.
Experience working as part of a global team across multiple countries, cultures, and time-zones
Prior exposure to delivering enterprise level business-wide support services
The ability to pick up new concepts quickly
A degree qualification or equivalent in a relevant computer science discipline
Prior experience with IBM Cognos TM1 desired but not essential
Support Analyst
Information Technology
No Preference
Contract Only
Other
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Candidate Requirements
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Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY,
US
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